FAQ
Bestelling
Welke maat moet ik kopen?
If you're thinking about our Hanataba you do not have choose size since they come in a set of two, one small and one big. If you are interested in our kenzan rings and you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Kan ik mijn bestelling annuleren?
We completely get it, we change our minds too! While we wish we could help you directly, once an order is placed, we are unable to alter or cancel at this time.
Contact our customer support for more information of how to return your order.
Verzending, Retouren & Ruilen
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Wat is het verzendbeleid?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Verzenden jullie ook naar het buitenland?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Neem contact op
Have questions about your order, or a general enquiry?